Gentle delivery

Belarus
Belpochta

Delivery time: 3-7 business days
Cost to ship: 6 BYN
Free delivery for orders over 211 BYN
Russia
CDEK

We deliver via CDEK delivery service through courier or pick-up points.
Delivery time: 3-7 business days
The cost is calculated in accordance with CDEK tariffs, the calculation is made automatically when placing the order.
Other countries
Standart post

Delivery time: 7-14 business days depending on the order destination
Cost to ship:
Germany and Latin America - €21
America, Canada, Australia, New Zealand - $22
Other countries: parcels up to 1 kg - €11, over 1 kg - €18
In-store pickup
From Minsk

Free local pickup at Minsk, Pr.Dzerzhinskogo 125a
Pickup hours: 10:00-18:00 on Monday-Friday

Secure payment

You can pay for the selected goods via a bank card using the Internet.

After clicking the "Go to payment" button, you will be redirected to a special secure payment page of the bePaid processing system..

The payment page will indicate the order number and the payment amount. To pay, you need to enter your card data and confirm the payment by clicking the "Pay" button.

If your card supports 3-D Secure technology, the system will ask you to go through the standard one-minute cardholder verification procedure on the bank's page (the bank that issued your card).

After payment, our manager will contact you to discuss the delivery details.
Please note, after the payment has been made, the payment confirmation will be sent to your e-mail address. Please, save your payment data.

We accept payments by the following bank cards: Visa, Visa Electron, MasterCard, Maestro, Belcard.
Bank card payments are made through the bePaid electronic payment system. The bePaid payment page meets any and all reliability and safety data transmitting requirements (PCI DSS Level 1). All confidential data is stored encrypted and maximally resistant to hacking. Access to authorization pages is carried out using a protocol that ensures secure data transmission over the Internet (SSL / TLS).

Refund is made in the same way and in the same form as the payment was received. The term for receipt of funds to the card is from 1 to 30 days from the date of the return by the Seller.
The return policy is described below.

Return and exchange

Return and exchange of goods is possible within 7 days from receipt of order. To return the goods of proper quality they have to remain market condition and consumer appeal.

Delivery payment is carried out by the Customer.

IMPORTANT! A custom-made product cannot be returned and exchanged: for example, when replacing characters, colors or custom mobiles according to an individual sketch.

For a return or exchange, please contact us.